Business 101


Building Skills in Technical Writing

Technical documentation should be both clearly written and technically accurate. However, because most writers focus on technical accuracy, clarity often suffers. This one-day workshop addresses the issue of building skills for clear, concise writing, using examples from industry, government, and education. We will begin with an overview of technical writing principles, then discuss methods and specific types of business writing. Participants are asked to bring three examples of their own technical writing for use throughout the workshop. As concepts are presented, they will have the chance to practice on their own work.

Our Clarity Review process helps participants gain a better understanding of how clear their own writing is from the perspective of the reader. The Clarity Review is a group critique of participants’ examples. The value of a group critique is that participants get comments by both the instructor and the other participants. The instructor provides technical feedback, while the participants provide feedback on clarity and understandability from the perspective of the reading audience.


Procedure Writing

This course will provide attendees with a basic understanding of how to write clear, effective and detailed procedures utilizing simplified templates. Participants will develop procedures that include these key components; title, scope, required users, definitions, process steps and other relevant documents. Throughout the course, examples are used to illustrate properly (and improperly) designed procedures. The course includes designing and developing new procedures and reviewing and modifying existing procedures. Participants will create procedures in class to be used in the office or on the production floor.


Starting a Consulting Business

In today’s economy, many of us find ourselves victims of layoffs or business closures. While it may seem like a bad thing, losing your job can actually be a blessing. Your former employer may have lost the benefits of your skills, experience and talents, but you haven’t. And there is still an incredible need out there for what you can provide. This one-day workshop shows how to take those considerable talents and build a successful consulting business from them. The instructors are consultants who have built their businesses from scratch and are thriving even during these tough economic times. By the end of the workshop, participants will have drafted their strategic business plan, created marketing material content, and written a proposal for their first (hypothetical) client.



BHD Technologies, Inc. 2015